MEXC in crisis: The White Whale offers help after financial scandal!

MEXC in crisis: The White Whale offers help after financial scandal!

November 2, 2025 marks a turning point for the crypto exchange MEXC. Following a public controversy over $3.15 million in frozen funds, Trader The White Whale has offered to serve as an unpaid consultant to the company. This development follows an appeal following a protracted dispute and an apology from Cecilia Hsueh, MEXC's chief strategy officer.

The dispute began in July 2025 when MEXC froze The White Whale’s account due to “risk control” protocols. This decision was justified by the claim that he had placed two orders at the same time. The White Whale, on the other hand, claimed it was targeted because of its high profitability and denied any wrongdoing. He also emphasized that he had already met comprehensive KYC requirements.

Public pressure and apology

The situation escalated further as users on X (formerly Twitter) mobilized using the hashtag #FreeTheWhaleWhale and filed similar reports of frozen accounts. The White Whale received support from crypto investigator ZachXBT, which significantly increased the pressure on MEXC. On October 31, 2025, Hsueh finally issued a public apology and announced the release of the frozen funds, leading to relief within the community.

In an hour-long video call between The White Whale and Hsueh, an offer to help refocus MEXC was made. "If you really want to fix what's broken, I'll support you. I'll make myself available as an unpaid consultant," The White Whale said on

Challenges for women in leadership positions

Throughout the dispute, Hsueh faced sexist rumors, which she publicly addressed on X. She noted that women in leadership roles often face unique challenges. The White Whale strongly stood up for Hsueh and clarified that she was not the woman in an explicit video shared among users.

These events highlight the difficulties that can arise in the crypto sector and the importance of integrity in the community. Hsueh acknowledged that MEXC needs to regain the trust of the community and expressed confidence that the company is on the right track.

In summary, MEXC has responded to the challenges with an increased effort to improve its business practices and transparent communication. Collaborating with The White Whale could be crucial for sharing valuable knowledge and optimizing strategies to build the foundation of a better relationship with the community.

For more information on these topics and developments at MEXC, please visit our coverage Crypto News.