Binance Pays $283 Million to Customers After Market Crash!

Binance Pays $283 Million to Customers After Market Crash!

On October 13, 2025, Binance announced that it would refund around $283 million to customers affected by problems during the recent market crash. This compensation specifically covers the losses incurred as a result of liquidated positions where users held USDE, BNSOL and WBETH as collateral. The sudden market decline was triggered by a renewed threat from President Trump against China, which led to a panicked selling reaction.

Importantly, Binance firmly rejects claims that the company is responsible for the significant decline in the crypto market. In an official statement, Binance emphasized that the extreme drop in market prices occurred before the asset decoupling. Records show that during the market sell-off on October 10, 2025, prices fell to their lowest point between 21:20 and 21:21 (UTC), while the severe decoupling occurred only after 21:36 (UTC).

Comprehensive compensation and future measures

Binance has committed to bearing the full losses of affected users. In addition, the company will also compensate customers who were affected by delays in internal transfers as well as withdrawals of Earn products. These measures are in line with Binance's efforts to restore user trust and ensure that similar incidents are avoided in the future.

The company also plans new optimizations to improve system performance and strengthen risk controls. These steps are critical to maintaining stable operations and minimizing the risk of further market problems.

The incident highlights the volatility and challenges in the cryptocurrency market, especially during times of geopolitical tension. In light of current events, Binance is working to communicate transparently and protect the interests of its customers.