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Safety alb dream at Discord: Customer data at risk!
Discord has reported a security incident with a third -party provider in which personal user data was compromised.
Safety alb dream at Discord: Customer data at risk!
Discord has announced a security incident that has occurred through a third -party provider in customer service. The company's data security was undermined, although Discord's internal systems are not affected. The Crypto News reports that unauthorized parties have gained access to user data that were collected when inquiring to customer service or the Trust-and-Safety teams.
The compromised information includes contact details, limited billing information and ID images of the affected users. In particular, names, discord username, email addresses, IP addresses and some other personal data were disclosed. It is critical that hackers also access limited payment information, such as the last four digits of credit cards and purchase history.
Details of the incident
The attackers could only achieve the information related to customer inquiries. News or activities that went beyond the support palette remained unaffected. Discord immediately revoked the access of the third -party provider affected to his ticketing system and initiated an investigation in cooperation with a computer forum company and the law enforcement authorities. The users concerned are informed by email about the incident, while official communications are not made by phone.
In addition, the report stated that no complete credit card numbers, CCV codes, passwords or authentication data are affected. Thus, the security of the users in this area was not endangered. Against the background of this incident, Discord has also informed relevant data protection authorities and announced comprehensive reviews of the threat detection systems and security controls in third -party providers.
Recommendations for affected users
Users whose data may have been compromised should be particularly careful and pay attention to phishing attempts. Discord's official communication is clearly via email, and it is recommended to check all messages to confirm the authenticity.
In summary, this incident shows the challenges that companies face to secure data on third -party providers. Discord plans to carry out more frequent audits from third-party systems to ensure the security and data protection standards. This could be crucial to maintain the trust of the users' trust in the platform in the long term.