++ Scam warning ++ CheapTickets DE - fraud, embezzlement, lies

++ Scam warning ++ CheapTickets DE - fraud, embezzlement, lies

Caution is required by the travel provider Cheaptickets. Not only did we achieve many reports about travelers abandoned as well as emergencies, strokes of fate and despair in the foreign country, as well as one of our editors, in a foreign country on the other side of the earth not only abandoned by the travel provider, but also proven to be cheated by the money for the said trip.

Many know the normal procedure of a canceled flight: the travel provider provides a replacement flight and takes care that both the airport, airport and employees ensure that their paid trip is successful. If necessary, the costs for canceled flights will be reimbursed if there is no other option so that you can search for another solution and pay it.

From time to time such a process takes a long time. You often sit at the airport for several hours, rarely it takes for days. The travel provider Cheaptickets is extremely striking at the waiting time of over 2 years now and there is no end in sight. How can something like that happen? How can that happen with so many people?

at cheaplicets , one is not of the opinion that the traveler should be supported in any way if a flight has to be canceled. Finally, you have already received the money and return it would be bad for the business, even if you have taken out travel insurance.

Our editor was stuck in the middle of South-East Asia. The flight home was canceled and he first asked every hour, later daily and now weekly. The costs rose incessantly. Hotel, meals, health care, taxis, etc. make the costs explode. But chief tickets stands dead. No new return flight, no help, no reimbursement of costs. There is no help from this travel provider. On the contrary:

The reaction & lies of chief tickets

When we confront the CheapTickets with it, we are replied to invented stories about the responsibilities and who should be liable for it. Original quote from CheapTickets support:

"We cannot reimburse the money, because we have already paid the money to the airline. Please contact your airline responsible for the flight."

But reality looks different. We ask for several airlines and travel agencies and the answer is the same every time: "The airlines only receive the money after the aircraft of the individual flight has started." Accordingly, the costs of a canceled flight were not paid to the airline and the travel provider Cheapticket is now trying to acquire the money of the traveler.

Furthermore, it should be mentioned that we have never heard an excuse like this before. "We cannot pay because we have already given the money to someone else." Regardless of whether it is lied or not, it also does not represent a valid explanation, so you cannot order a cabinet in a shop and, after delivery, you cannot pay it on the grounds that you have already given the neighbor and it is now gone.

It should also be mentioned that this sentence was not only said once, but more than 10 times in the same wording. So it seems to be the norm at Cheaptickets that you cheat your customers, lets you down, keep the money and then push it on others.

Airlines confirm the fraud of chief tickets

The airlines (in the case of our editor was the company Aeroflot) confirmed that they did not receive the funds for the flights and therefore could not do anything. When we confront chief tickets with it, any communication is canceled. Our letters, emails and calls are ignored.

With our editor, an amount of € 1185 was open. With the increasing expenses of the trip and the circumstances from the consequence of the lack of assistance of the travel provider that is in duty, the final costs amount to over € 9000.

Since we have already described the identical situation from a number of people, it must be assumed that it is the regular business practices from the travel provider CheapTickets to capitalize on cancellation and stranded travelers, to blame others.

The fraud proof

chiaptickets has clearly followed the fraud in accordance with § 263 fraud:

  • Whoever or a third party is damaged by the assets of another, damages or maintains the assets of another by the fact that it causes incorrect or by distortion or oppression of true facts, is punished with imprisonment for up to five years or with a fine.
  • The attempt is punishable.
  • In particularly severe cases, the penalty sentence of six months to ten years is. A particularly severe case usually exists if the perpetrator
  1. acts commercially or as a member of a gang who has connected to the continued commission of documents for falsification or fraud,
  2. causes a large extent to be lost or acts with the continued commission of fraud to bring a large number of people in the risk of loss of assets,
  3. Another person brings into economic hardship, ...
  4. This procedure is not only up for the debate under civil law, but also very criminal and therefore chea gueptions are more than just a criminal company in our eyes. Because if a company is enriched by the fact that the customers familiar to him get into need and they are not only let down, but are still cheated on it, everything else is in the shade.

    what a lawyer says

    When asked by our lawyer, he confirms that the airline is not liable, but the travel provider in which the tickets were booked. CheapTickets is the contact person, responsible and has to pay for the damage.

    If you have also been damaged, be sure to file a criminal complaint. If you are still before your travel planning, avoid this provider because he is obviously already stolen from the smallest problem, lets you down.

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